Privacy Policy

Ahavah Enterprises Private Limited (“Company”, “we”, “our”, “us”) respects an individual’s privacy and is committed to protecting the same. This Privacy Policy (“Policy”) describes how we collect, use, disclose and transfer Personal Information (as defined below), through platforms controlled by the Company viz. www.sshyn.com (the “Platforms”) of the individuals who browse or access the Platform or provide information on or through the Platform, or whose information the Company otherwise collects, receives or processes in connection with the offer and sale of its products (“Products”) and ensure its compliance with applicable laws and regulations.

By accessing and/or using our Platform and providing the information as explained in this Policy, you consent to the collection and use of the information you disclose on the Platform in accordance with this Policy. If you are not comfortable with any of the terms or policies described in this Policy, you may choose to discontinue usage of the Platform.

Communication Consent: You agree and consent to receive all communications related to our services on the mobile number provided by you to the Company, even if such mobile number is registered under DND/NCPR list under the TRAI Regulations, 2018.

For the purpose of this Policy, the term “Personal Information” shall mean any information that relates to you, which, either directly or indirectly, in combination with other information available or likely to be available with the Company, which is submitted to and/or collected over the Platform.

Collection of Your Personal Information

We collect and receive Personal Information in the following ways:

Direct Submission: When you create an account, order a product, fill out a survey, post a review, or apply for a job. This includes your name, mailing address, email, telephone number, and date of birth.
Payment Details: When ordering products, we may ask for credit card numbers or authentication codes (processed via secure third-party gateways).
Other Sources: We might receive information from delivery partners to correct records, or third-party social media sites where you allow us to collect data.

What Personal Information Do We Collect?

The Company limits itself to collect information which is necessary to ensure accurate services. Categories include:

Identity: Name, email, postal addresses, and phone numbers.
Demographics: Date of birth, language preference, and location.
Public Records: Information openly available on the internet.
Technical Data: Device info, system software, and IP addresses.
Financial Data: Bank account or card details for processing transactions.

Purpose of Collection

The Company may use your Personal Information to:

Verify your identity and fulfill product transactions.
Communicate updates regarding your account and orders.
Administer newsletters, contests, or marketing communications.
Conduct internal research on customer demographics and behavior.
Comply with applicable laws, regulations, or legal processes.

Grounds for Processing

Performance of a Contract: Necessary for delivering products ordered by you.
Legitimate Interest: To serve you better and send relevant marketing info.
Legal Obligation: To comply with local legal and accounting requirements.

Consent & Payment Security

We maintain reasonable physical, electronic, and procedural safeguards to protect your information. Payment Information is provided directly into the PCI/DSS compliant payment processing service. The Company does not, itself, process or store sensitive Payment Information.

Sharing of Personal Information

We do not rent or sell your Personal Information. We share data only with:

Authorized service providers (couriers, data analysis firms, customer support).
Affiliates to help detect and prevent identity theft or fraud.
Law enforcement when required by court orders or legal processes.

Retention & Disposal

We will retain your Personal Information only as long as reasonably required or permitted by law. We shall take reasonable steps to delete or permanently de-identify Personal Information that is no longer needed.

Cookies & Third-Party Links

We use "cookies" to analyze web flow and measure promotional effectiveness. You are free to decline cookies if your browser permits. Our Platform may contain links to third-party sites; we are not responsible for the privacy practices of websites we do not own.

Security Vulnerabilities

If you believe you have found a security vulnerability or bug, please let us know immediately at help@sshyn.com. Our team will investigate all legitimate reports.